Introduction
The first time my smart toilet stopped responding, I had no idea how to fix it. The flush button wouldn’t work, the bidet spray was unresponsive, and even the heated seat seemed to have stopped functioning. After trying multiple methods, I finally figured out how to reset my smart toilet and restore all its features.
If you’re experiencing flushing problems, sensor malfunctions, or a frozen control panel, resetting your smart toilet can quickly fix most issues. In this guide, I’ll walk you through the step-by-step reset process, from a basic power reset to a full factory reset.
What You’ll Learn in This Guide
✔ When and why you should reset your smart toilet.
✔ Different reset methods for various smart toilet brands.
✔ How to factory reset a smart toilet if basic resets don’t work.
✔ Troubleshooting tips for common smart toilet problems.
By the end of this guide, you’ll know exactly how to get your smart toilet working again without calling a plumber!
When Should You Reset a Smart Toilet?
A smart toilet isn’t just a regular toilet—it has sensors, electronic flushing, bidet functions, and automated settings that can sometimes glitch or stop responding. Resetting the toilet can quickly fix common issues without needing a full repair.
🚽 Common Reasons to Reset a Smart Toilet
✅ Flushing Problems – The toilet doesn’t flush or only partially flushes.
✅ Bidet Malfunction – The bidet spray isn’t working or has weak water pressure.
✅ Remote Control Not Responding – The toilet doesn’t recognize remote commands.
✅ Sensor Issues – The toilet lid won’t open or close automatically.
✅ Heated Seat or Dryer Not Working – Electrical components stop functioning.
✅ Frozen Digital Display – The control panel is stuck or unresponsive.
✅ Auto-Flush Keeps Running – The toilet flushes repeatedly or won’t stop.
📌 Tip: If your smart toilet has suddenly stopped working, a simple reset can often fix it within minutes.
🔍 How Do You Know If Your Smart Toilet Needs a Reset?
✔ If any of the above problems happen after a power outage.
✔ If the toilet starts acting erratically, like flushing by itself or not flushing at all.
✔ If the bidet or heated seat settings won’t change even after adjusting them.
✔ If the touchscreen or remote control is frozen and won’t respond.
📌 Tip: Before performing a reset, check if your toilet is still plugged in and receiving power.
Step-by-Step: How to Reset a Smart Toilet
If your smart toilet isn’t working properly, resetting it can often fix the issue. Below are three different reset methods, depending on your toilet model and problem.
🔌 Method 1: Basic Power Reset (Works for Most Smart Toilets)
The easiest way to reset a smart toilet is by power cycling it.
How to Do It:
1️⃣ Unplug the toilet from the power outlet.
2️⃣ Wait 30 seconds to allow the system to reset.
3️⃣ Plug the toilet back in and wait for it to reboot.
4️⃣ Test the flush, bidet, and seat heating functions to see if the issue is fixed.
📌 Tip: This method works for flushing problems, bidet malfunctions, and minor sensor issues.
📶 Method 2: Resetting a Smart Toilet with a Control Panel
Some smart toilets have a reset button on the control panel.
How to Do It:
1️⃣ Locate the reset button (usually found on the side or back panel of the toilet).
2️⃣ Press and hold the reset button for 5-10 seconds.
3️⃣ Release the button and wait for the toilet to restart.
📌 Tip: This method is useful for fixing sensor malfunctions and touchscreen freezing issues.
🎮 Method 3: Resetting a Smart Toilet with a Remote Control
If your smart toilet is controlled by a remote, it may need to be reset separately.
How to Do It:
1️⃣ Remove the batteries from the remote control.
2️⃣ Wait one minute, then insert fresh batteries.
3️⃣ Press and hold the flush or power button on the remote for 5 seconds.
4️⃣ Test if the toilet responds to remote commands again.
📌 Tip: If the remote still doesn’t work, try re-pairing it with the toilet according to the manufacturer’s instructions.
📌 Summary Table: Smart Toilet Reset Methods
| Reset Method | Best For | Steps |
| Power Reset | General malfunctions, flushing issues, bidet problems | Unplug toilet, wait 30 seconds, plug back in |
| Control Panel Reset | Frozen touchscreen, sensor malfunctions | Hold reset button for 5-10 seconds |
| Remote Control Reset | Unresponsive remote functions | Remove batteries, reinsert after 1 minute, hold power button |
📌 Tip: Try the power reset first—it’s the easiest method and works for most issues.
How to Factory Reset a Smart Toilet (Advanced Method)
If a basic reset doesn’t fix the problem, some smart toilets have a factory reset option that restores all settings to default. This can be useful if the toilet is unresponsive, has software glitches, or isn’t flushing correctly after a power surge.
⚠️ What Happens When You Factory Reset a Smart Toilet?
✔ All personalized settings will be erased, including:
- Bidet spray preferences (temperature, pressure, position).
- Seat heating levels.
- Auto-flush and sensor settings.
✔ The toilet will return to its default manufacturer settings.
✔ You’ll need to reprogram features after resetting.
📌 Tip: Only perform a factory reset if basic resets don’t fix the issue.
🛠️ How to Factory Reset a Smart Toilet
Method 1: Using the Reset Button (If Available)
1️⃣ Locate the reset button (often inside the control panel or under the seat).
2️⃣ Press and hold the reset button for 10-15 seconds.
3️⃣ Wait for the toilet to power off and restart automatically.
📌 Tip: Some models beep or flash lights to indicate a reset is in progress.
Method 2: Factory Reset via Remote Control (For remote-controlled smart toilets)
1️⃣ Press and hold both the “Power” and “Flush” buttons on the remote.
2️⃣ Continue holding for 15 seconds until the remote screen resets.
3️⃣ Release the buttons and wait for the toilet to reboot.
📌 Tip: Some toilets require re-pairing the remote after a factory reset.
Method 3: Resetting a Smart Toilet via the App (Wi-Fi-Enabled Models)
1️⃣ Open the toilet’s companion app on your smartphone.
2️⃣ Go to Settings > Factory Reset.
3️⃣ Confirm the reset and wait for the toilet to restart.
📌 Tip: If you can’t access the app, unplug the toilet for 5 minutes before retrying.
📌 Summary Table: Factory Reset Methods for Smart Toilets
| Reset Method | Best For | Steps |
| Reset Button | Most smart toilets with control panels | Hold reset button for 10-15 sec |
| Remote Control Reset | Remote-controlled models | Hold “Power” + “Flush” for 15 sec |
| App Reset | Wi-Fi-enabled smart toilets | Go to Settings > Factory Reset |
📌 Tip: Check your user manual for brand-specific reset instructions.
FAQs – Answering Common Reset Issues
Here are answers to some of the most common questions about resetting a smart toilet.
❓ Why won’t my smart toilet reset after unplugging it?
✅ Possible Causes:
✔ The internal system didn’t fully discharge – Wait at least 5 minutes before plugging it back in.
✔ The toilet’s power source isn’t working – Try plugging another device into the outlet to check.
✔ Loose electrical connection – Ensure the power cord is securely plugged into the toilet.
📌 Tip: If unplugging doesn’t work, try a factory reset using the reset button or remote control.
❓ How do I reset my smart toilet if the screen is frozen?
✅ Solution:
✔ Perform a hard reset – Unplug the toilet for 5 minutes and restart it.
✔ If the touchscreen remains unresponsive, check if the toilet has a reset button.
✔ If the issue persists, consult the user manual for firmware updates.
📌 Tip: If your toilet is Wi-Fi-enabled, check for software updates in the app.
❓ Will resetting my toilet fix water pressure or flushing issues?
✅ It depends on the cause.
✔ Resetting can fix:
- Sensor malfunctions that prevent auto-flushing.
- Flushing settings that got stuck after a power outage.
❌ Resetting won’t fix:
- Low water pressure from the main supply.
- Clogs in the toilet or plumbing system.
📌 Tip: If the flush is weak, clean the toilet filter before resetting.
❓ How often should I reset my smart toilet?
✅ You shouldn’t need to reset it often, but in these cases, a reset is useful:
✔ After a power outage to restore settings.
✔ If the toilet stops responding to commands.
✔ If the auto-flush or bidet functions fail unexpectedly.
📌 Tip: Regular maintenance can prevent the need for frequent resets.
Final Thoughts
Resetting a smart toilet may seem complicated at first, but once you know the right steps, it’s actually quick and easy. Whether you’re dealing with flushing issues, a frozen touchscreen, or sensor malfunctions, a simple reset can often restore full functionality without the need for professional repairs.
If you ever run into problems, remember these key takeaways:
✔ Start with a basic power reset – Unplugging and restarting the toilet fixes most issues.
✔ Use the control panel reset button if your model has one.
✔ Try a remote control reset if the toilet isn’t responding to commands.
✔ Factory reset only when necessary – It erases all saved settings.
✔ Regular maintenance helps prevent future issues – Keep sensors and water filters clean.
When to Call Customer Support?
If a reset doesn’t fix the problem, consider reaching out to the manufacturer’s support team. Persistent issues like leaks, constant flushing, or electrical malfunctions may require professional repair or part replacement.
